Terms of Service
Last Updated: December 30, 2024
1. Introduction
Welcome to JSONTrans ("Service"). By accessing or using our JSON translation API services, you agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully before using the Service.
2. Service Description
2.1 Core Service
JSONTrans provides an API service that enables the translation of JSON content through programmatic interfaces.
2.2 Service Features
- JSON content translation
- API access
- Authentication system
- Usage monitoring
- Technical support
3. API Usage Terms
3.1 API Access
- Users must register and obtain valid API credentials
- API Keys must be kept secure and confidential
- Each User is responsible for all activities under their API Key
- Sharing or reselling API Keys is strictly prohibited
3.2 Usage Limitations
- Rate limits apply based on subscription tier
- Maximum request size: 5MB
- Maximum concurrent requests: 10
- Monthly request quota applies per subscription
4. Service Level Agreement (SLA)
4.1 Service Availability
- Target uptime: 99.9% monthly
- Scheduled maintenance will be announced 48 hours in advance
- Emergency maintenance may be performed without notice
4.2 Performance Metrics
- API Response Time: lower 500ms (95th percentile)
- Translation Processing Time: Based on content size
- Maximum Request Queue Time: 30 seconds
5. Pricing and Payment
5.1 Subscription Tiers
- Pricing is based on selected subscription tier
- Usage beyond tier limits incurs additional charges
- Charges are calculated based on API calls and translation volume
5.2 Payment Terms
- Payments are processed monthly
- All fees are non-refundable
- Payment must be made via approved payment methods
- Accounts with overdue payments may be suspended
6. Contact Information
For any questions regarding these Terms:
- Support: rick@jsontrans.com